Lead with Clarity, Act with Confidence, Sustain your Momentum

Culturally Aware Coaching

Turning Change into Results: Clear Decisions, Confident Leadership, and Sustainable Momentum.

Culturally Aware Coaching

Turning Change into Results: Clear Decisions, Confident Leadership, and Sustainable Momentum.

EXPLORE COACHING

ABOUT

Coaching with Douglas Voon

Douglas Voon leaning casually against a low console in his office, smiling.

Navigate Change with Confidence: Guiding Leaders Through Change, Across Cultures and Challenges.

Navigate Change with Confidence

Navigate Change with Confidence: Guiding Leaders Through Change, Across Cultures and Challenges.

With over 20 years in IT service, project, and customer management, I’ve led cross-cultural teams and high-stakes initiatives through complex change. My coaching combines practical leadership insight with evidence-based frameworks, underpinned by formal training in Coaching Psychology (MSc) and ICF professional accreditation. This combination of practical insight and proven frameworks helps clients cut through complexity, make confident decisions, and achieve meaningful results.

When you work with me, you won’t get generic “pep talks.” You’ll get a structured process that identifies the real issues holding you back, challenges assumptions with evidence and lived experience, and supports you in making decisions you can act on immediately.

I see self-determination as the heart of coaching: helping you make clear choices and move forward with conviction. That belief is shaped by my own journey, arriving in Australia as an international student from Malaysia, learning to find my footing as a young professional, and later leading across cultures. Along the way, I discovered that culture isn’t something you set aside. Diversity isn’t a story we tell; it’s the life we live. That lived reality shapes the way I coach, helping clients move forward with clarity and resilience, without losing who they are.

You won’t find generic pep talks here. You’ll get a structured process that surfaces the real issues, challenges assumptions, and supports you in taking action you can trust.

At the heart of my coaching is self-determination — the ability to make clear choices and move forward with conviction. My own path, from Malaysia to Australia and across cultures, taught me that diversity isn’t something you talk about; it’s the life you live. That perspective shapes how I coach, helping clients grow with clarity and resilience, while staying true to who they are.

I bring 20 years of leadership experience and a Master’s in Coaching Psychology to help clients cut through complexity, make confident decisions, and achieve results.

My coaching isn’t about pep talks, it’s a structured process that reveals what’s really holding you back, challenges assumptions, and supports action you can trust.

For me, coaching is about self-determination: making clear choices and moving forward with conviction. My journey from Malaysia to Australia showed me that diversity isn’t just a story — it’s life itself. That lived reality shapes how I coach, helping clients grow without losing who they are.

ABOUT

The Cross Horizons Edge

At Cross Horizons, coaching is not an open-ended chat, it’s a structured, results-focused process rooted in coaching psychology, cognitive behavioural science, and solution-focused methods. We cut through the noise to define challenges clearly, examine thinking patterns and blind spots that may be influencing your decisions, and translate insight into practical strategies and habits that last.

With governments recognising psychological injury as a workplace safety issue, we work with leaders and organisations to build cultures of genuine psychological safety; places where people can think and act clearly, performing at their best without sacrificing wellbeing. Whether you’re leading a team, driving strategy, or navigating your own career transition, we work with you to gain clarity to decide and the confidence to act.

At Cross Horizons, coaching isn’t an open-ended chat, it’s a structured, results-focused process rooted in coaching psychology, cognitive behavioural science, and solution-focused methods. We cut through the noise to clarify challenges, uncover thinking patterns and blind spots, and translate insight into practical strategies that last.

With governments recognising psychological injury as a workplace safety issue, we help organisations build cultures of genuine psychological safety; where people think and act clearly without sacrificing wellbeing.

Whether you’re leading a team, driving strategy, or navigating your own career transition, we’ll work with you to gain clarity and the confidence to act.

Minimal flat-lay of an open goals notebook, pen and coffee on a white desk—symbolising intentional planning.

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LET'S TALK

Cross Horizons: From Change Into Results

Cut through noise. Act with confidence. Sustain momentum.

EXPLORE COACHING

Clarity Through Evidence

Rooted in cognitive behavioural science and solution-focused methods, this coaching cuts through assumptions and identifies the real issues holding you back. We’ll work together to find deliberate, values-aligned decisions and practical actions that move you forward.

Confidence in Complexity

With over 20 years in corporate leadership, including cross-cultural teams and high-stakes projects, I understand the realities leaders face. You’ll get coaching grounded in lived experience — helping you act decisively and with impact, even under pressure.

At Cross Horizons, we adopt a holistic coaching approach. We focus on the individual, not just the issue, tailoring our strategies to each person’s unique needs. We view challenges as opportunities for growth, aiming to transform them into learning experiences. Our goal is to empower individuals to reach their full potential.

Momentum that Lasts

Beyond short-term wins, we strengthen your ability to adapt quickly, influence with integrity, and stay anchored to what matters most — so you can move forward with clarity, confidence, and resilience without losing who you are.

Relevance at Work

With governments recognising psychological injury as a workplace safety issue and organisations striving for genuine psychological safety, this work has never been more vital. I help individuals and organisations build environments where people can perform and thrive.