Bridging culture, navigating change
Bridging culture, navigating change
Bridging culture, navigating change
Hey - I'm Douglas Voon
Hey - I'm Douglas Voon
Hey - I'm Douglas Voon
Cross-Cultural Coach | M.Sc. Coaching Psychology | Associate Certified Coach (ICF)
/ Credentials in brief
Master of Science in Coaching Psychology, University of Sydney
Associated Certified Coach, International Coaching Federation
Graduate Diploma in Business Administration, University of Technology, Sydney
Bacher of Science in Computing, University of Technology, Sydney
15 years managing regional teams for multinational organisations across Asia‑Pacific
Master of Science in Coaching Psychology, University of Sydney
Associated Certified Coach, International Coaching Federation
Graduate Diploma in Business Administration, University of Technology, Sydney
Bacher of Science in Computing, University of Technology, Sydney
15 years managing regional teams for multinational organisations across Asia‑Pacific



/ Coach Profile
About me
About me
About me
I grew up in Miri, Sarawak, where three languages could collide in a single sentence and nobody thought twice about it. Switching worlds became second nature, and little did I realise then how that cross-cultural fluency would help shape me as a leader.
I started out in information technology, buried in cables and troubleshooting networks and technologies, before moving into leadership. Over the years I built and guided teams from Tokyo to Mumbai, worked on high-profile projects transforming customer and technical service operations, and relocated a regional hub from Sydney to Hong Kong. Those experiences showed me something simple but lasting: culture isn’t a side issue, it’s the heartbeat of every organisation. People only do their best work when they feel included, seen, and carried along with the journey.
Mentors who put people before process left a mark on me. They helped me realise that while technology runs on logic, people run on meaning. That insight nudged me out of the server rooms and into coaching psychology, where I could focus on developing people instead of systems.
What I’ve noticed since is how easily capable people drift. Deadlines, emails, KPIs, even expectations; they take the wheel before you notice. My coaching is about pausing long enough to hear yourself again, to make sense of the story you’re telling inside and outside. From that place, clarity has depth, confidence feels grounded, and momentum isn’t just forward motion, it’s progress with purpose, the kind that doesn’t leave others behind.
Now based in Sydney, I work with leaders in moments of change. Some are young professionals trying to find their voice in unfamiliar environments. Others are seasoned executives questioning what’s next. My role is to stand beside them, not to fix, but to listen, challenge, and remind them that no one’s struggle or hope is trivial. In the end, leadership isn’t about having all the answers. It’s about moving forward together, in ways that honour both values and people.
I grew up in Miri, Sarawak, where switching between languages was second nature. That cross-cultural fluency shaped how I lead and how I coach.
I began in IT before moving into leadership, guiding teams across Asia. A career highlight was project managing the relocation of a customer operations hub from Sydney to Hong Kong. What I learned: culture is the heartbeat of every organisation, and people thrive when they feel included and seen.
Today in Sydney, I coach leaders navigating change without losing themselves. Some are early-career professionals finding their voice, others are senior executives rethinking what’s next. My role is simple: to stand beside them, not to fix, but to listen and challenge; so they gain clarity, confidence, and momentum grounded in meaning. Leadership is about moving forward together.
I grew up in Miri, Sarawak, where three languages could collide in a single sentence. Switching worlds became second nature, and that cross-cultural fluency shaped how I lead.
I began in IT, buried in cables and troubleshooting networks, before moving into leadership. Over the years I built and guided teams from Tokyo to Mumbai, worked on high-profile projects, and one of the highlights of my career was project managing the relocation of a customer operations hub from Sydney to Hong Kong. Those experiences showed me that culture isn’t a side issue, it’s the heartbeat of every organisation. People do their best work when they feel included, seen, and carried along with the journey.
Mentors who put people before process left a lasting mark. They helped me see that while technology runs on logic, people run on meaning. That realisation nudged me toward coaching psychology, where I could focus on developing people instead of systems.
Now in Sydney, I work with leaders in moments of change. Some are young professionals finding their voice in new environments; others are seasoned executives rethinking their direction. My role is to stand beside them, not to fix, but to listen, challenge, and remind them that clarity, confidence, and momentum matter most when tied to values and people. Leadership isn’t about having all the answers. It’s about moving forward together.




Let’s talk
Contact Cross Horizons today, and let's start the conversation about transforming your life.
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Let’s talk
Contact Cross Horizons today, and let's start the conversation about transforming your life.
Site designed and built by shaunxwong
All rights reserved.




Let’s talk
Contact Cross Horizons today, and let's start the conversation about transforming your life.
Site designed and built by shaunxwong
All rights reserved.

